Privacy Policy

Last updated: September 8, 2026

NIXEO is a brand of Leviathan Luxuries LLC ("NIXEO," "we," "us," or "our"). We respect your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you visit nixeo.shop (the "Site") or purchase our products.

Information We Collect

We collect information you provide directly, information collected automatically, and information from service providers who help us run our business.

  • Contact and order information: name, email address, phone number, shipping and billing address, and order history.
  • Payment information: processed directly by our payment processor. NIXEO does not store your full card number.
  • Marketing preferences: your email and, if you provide it, your phone number, along with your consent status for email and SMS marketing.
  • Device and usage information: IP address, browser type, pages viewed, and similar data collected automatically through cookies and similar technologies.
  • Communications: messages you send us through the Site, email, or customer support.

How We Use Your Information

  • To process and fulfill orders, including shipping, billing, and customer service.
  • To send transactional communications (order confirmations, shipping updates).
  • To send marketing communications by email and SMS, where you have opted in, including welcome offers, promotions, and product updates. You can opt out at any time (see "Your Choices" below).
  • To operate, maintain, and improve the Site.
  • To detect and prevent fraud and abuse.
  • To comply with legal obligations.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate NIXEO, including:

  • Shopify — our e-commerce and payment platform.
  • Klaviyo — our email and SMS marketing platform.
  • Shipping carriers, to deliver your order.
  • Analytics and advertising providers, to understand Site performance (you can opt out of non-essential cookies through your browser or our cookie banner).
  • Government authorities or other third parties, where required by law.

SMS and Email Marketing

If you sign up for SMS marketing, you consent to receive automated promotional text messages from NIXEO at the phone number provided. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive SMS is not a condition of any purchase. For email, every marketing message includes an unsubscribe link.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings.

Your Choices

  • Unsubscribe from marketing email at any time using the link in any marketing email.
  • Opt out of SMS at any time by replying STOP.
  • Access, correct, or delete your personal information by contacting us at the email below. Depending on where you live, you may have additional rights under applicable privacy law.

Children's Privacy

NIXEO products are intended for adults. The Site is not directed to children, and we do not knowingly collect personal information from children.

Data Security

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy? Email us at team@nixeo.shop, or write to us at:

Leviathan Luxuries LLC
1890 Starshoot Pkwy, Ste 170-412
Lexington, KY 40509